Frequently Asked Questions
Pre-Shoot
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Please visit our booking page for detailed pricing information for our professional business portrait packages. For other types of photoshoots, please email us at info@businessportraits.ca for custom rates.
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Yes, we provide group rates for two or more people per setup & appointment.
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- Visit our booking page, select your preferred portrait settings, and click "Add to Cart.".
- A window will appear on the right for you to input additional information, such as backdrop colour (if applicable). For different setups, adjust the parameters and repeat the process before clicking "Proceed to Checkout and Schedule.".
- Fill out your contact and payment information..
- Schedule your appointment using our calendar.
- We will confirm the details via email, followed by a reminder two days before the shoot.
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Portrait appointments typically last 10 to 15 minutes, but we won't rush you. Our priority is ensuring you're happy with the results. If an on-location backdrop is requested, our mobile studio takes about 30 minutes to set up and 20 minutes to dismantle.
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Absolutely not. Our mobile studio system ensures consistent high-quality results, regardless of the location. The primary advantage of a studio is its ability to host larger groups, but it also means spending more time away from your office or home.
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Yes, please contact us, and we’ll arrange travel to your location
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No, we take multiple photos during the portrait appointment to provide various options for selection afterward.
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We don't set a limit on the number of images we capture, we take as many as needed to give you a range of options for selection.
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The basic still image portrait package comes with one high-resolution downloadable image. We take multiple shots during your session, enabling you to choose your favourite. Additional images or files can be added to your package during booking or after reviewing watermarked proofs. Please note that we do not provide unedited proofs for download. A fee per image will be applied to obtain all images from the shoot.
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Yes, we can bring multiple colour options; however, please note that each extra colour setup will be treated as a package add-on.
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You can try up to four outfits before we start the actual shoot to check the fit with our lighting setup. During the portrait session, one outfit is permitted; any additional outfit changes will be treated as an add-on.
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An additional image includes one other image from your portrait package with basic retouching. Additional requests, such as different outfits, backdrops, or lighting setups, are considered as an add-ons. add-on.
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Updating your portrait annually is recommended to keep your marketing materials current and relevant.
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Our basic retouching package includes minor blemish removal, softening under-eye bags, teeth whitening, shine reduction, slight slimming, cropping, and colour correction.
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Yes, if we are available. For short-notice appointments, please contact us to check availability.
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Yes, our booking page lets you see our availability during the final step. If you prefer, you can also contact us to confirm availability before scheduling online.
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Your choice of attire depends on the context of your marketing materials, the platform where the image will be displayed, and the audience you're targeting. After scheduling your appointment through our booking page, you'll receive a How-To-Prepare Guide containing helpful styling tips tailored to your business portrait needs.
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After securing the date and time for your appointment through our booking page, you'll receive a How-To-Prepare Guide that offers valuable tips and suggestions to help you prepare for your business portrait appointment.
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Please Refer to our glossary of terms for clarifications on photography terminology.
Post-Shoot
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Following the portrait appointment, we'll send you an online proof gallery containing instructions for choosing and ordering your preferred images. After placing your order, we'll process the selected image(s), and you'll receive a download link for your high-resolution file(s) via email.
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Yes, your portrait fee covers the removal of minor blemishes and other small imperfections.
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Yes, it is possible. However, the delivery time will depend on the extent of retouching needed and specific turnaround times. Requests for images in under five business days are considered a rush service, which require an additional fee.
Video Portraits
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Video portraits are dynamic, moving image portraits that provide an engaging alternative to traditional still images. They enhance your marketing efforts on digital platforms, offering a fresh and interactive approach. You can find samples of our video portraits within our portfolio.
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Please contact us through our contact page or email us at info@businessportraits.ca to order a video portrait.
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Our online booking system is exclusively for still image photography. While you can obtain a video portrait alongside your still portraits, video portraits necessitate a separate setup. As such, they need to be scheduled in advance; please contact us to arrange your video portrait.
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Video portrait pricing is determined on a case-by-case basis due to the complexity of technical requirements. For a quote, please contact us.
Other Services
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Yes, we provide a wide range of corporate photography and video services, including group photos, team portraits, event coverage, and more. For a customized quote tailored to your needs, please email us at info@businessportraits.ca.
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Absolutely! We offer comprehensive video services for corporate events, interviews, and testimonials. Visit our services page to learn more about our offerings.